Hey, Iceman... I cannot help you any more than I have. Please understand that I am a volunteer - that means unpaid - and what I am doing is being a conduit to Jon on everyone's behalf.
I have no authority, no power, no financial responsibility. I am not reimbursing anything, as I didn't get anything in the first place.
I will however, email Jon and ask that you be contacted. Please be advised, I have not heard from Jon in a while, so I cannot give you a timeline for resolution of your issue.
I hope that makes sense, but if not, please feel free to Privately Message me.