dwelch - I have your info and will add it to the spreadsheet.
DiggerJim - I've met Jon once, and he seemed a nice guy. AFAIK, I'm not inner circle or friend, just wanted to make sure that everyone who wanted a refund had a response, and a record. I've maintained the spreadsheet.
arkanciscan - I've increased your privileges, and you should now have access. Thanks for your info, I'll add it to the email today.
mdo - thanks for your info. I've put both order numbers down and will add it to the email I send to Jon today.
kroh - thanks for your info. I'll include that your card may have changed.
Thanks everyone. Please see other topics that include the update as well as the survey.